Malteser International completes quality assurance inspections from the EU and the German Foreign Office

A constant review and improvement of its humanitarian operations is a core part of Malteser International’s commitment to meeting international standards of quality and accountability. The organization has therefore undergone and successfully completed two quality assessments during the first quarter of 2021. The European Commission and the German Federal Foreign Office have both certified Malteser International's high quality standards in the programmatic and operational execution of humanitarian aid for people in need.

Malteser International successfully renewed its partnership with the European Commission for another seven years (2021-2027) and was awarded the ECHO Partnership Certificate 2021-2027. The EU humanitarian partnership certificate is awarded to organizations deemed suitable to apply for EU funding. For this purpose, Malteser International underwent a comprehensive audit by Deloitte which was concluded with an outstanding result (9.8/10). The certificate also expresses the European Commission's confidence in Malteser International to implement humanitarian aid according to high quality standards on the programmatic and operational level.

Malteser International also successfully completed the audit of its quality profile as part of the German Federal Foreign Office's (AA) quality assurance requirements. In order to standardize quality assurance in humanitarian aid, the AA examines and evaluates the work of humanitarian aid organizations on the basis of a set of defined benchmarks, including standards for monitoring, the implementation of localization, compliance with due diligence, and the promotion of gender equality and inclusion.

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